FAQ
Account management and security
- How do I add my emergency contact?Published on 24 Jul 2025Updated on 8 Sept 202586
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 8 Sept 2025140
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 8 Sept 20251,531
- How do I register an account on OKX?Published on 23 May 2024Updated on 8 Sept 202522,900
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 8 Sept 202514,498
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 8 Sept 202510,063
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 8 Sept 20253,790
- How do I update my login password?Published on 22 Aug 2023Updated on 8 Sept 202527
- How do I reset my Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 8 Sept 20258
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 18 Sept 20253,736
- What is sub-account?Published on 22 Aug 2023Updated on 8 Sept 20251,685
- How do I change my email?Published on 6 Sept 2023Updated on 8 Sept 20253,643
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 8 Sept 20253,128
- How do I change my phone number?Published on 7 Sept 2023Updated on 8 Sept 202512,947
- How do I update my authenticator app?Published on 1 Aug 2024Updated on 8 Sept 202580