FAQ
Account management and security
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 29 May 2026596
- How do I change my login password?Published on 22 Aug 2023Updated on 5 Jun 202619,724
- How do I update my login password?Published on 22 Aug 2023Updated on 2 Jun 202630
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 29 May 20268,056
- I haven't received the verification codePublished on 16 Aug 2023Updated on 3 Jun 202633,228
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 5 Jun 202613,401
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 2 Jun 20264,306
- My authenticator app isn't working, what should I do?Published on 11 Aug 2023Updated on 29 May 20262,149
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 29 May 20264,888
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 29 May 20261,747
- What can I do if my device is running in an unsafe environment?Published on 19 Jan 2023Updated on 29 May 2026301