FAQ
Account management and security
- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Jan 9, 20266,014
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Nov 17, 20254,108
- How do I change my phone number?Published on Sep 7, 2023Updated on Nov 17, 202514,061
- How do I change my email?Published on Sep 6, 2023Updated on Jan 26, 20263,956
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Feb 2, 202613,481
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Sep 8, 202515,664
- Why is my account frozen and how do I unfreeze it?Published on Aug 22, 2023Updated on Jan 15, 202623,272
- How do I close my account? (web)Published on Aug 22, 2023Updated on Feb 7, 2026450
- How do I close my account? (app)Published on Aug 22, 2023Updated on Feb 7, 2026876
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Jan 28, 2026395
- How do I freeze my account? (app)Published on Aug 22, 2023Updated on Jan 26, 2026350
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on Jan 27, 2026455
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Dec 15, 2025378
- How do I migrate my email address or phone number to another account? (app)Published on Aug 22, 2023Updated on Nov 17, 2025579
- How do I change my login password?Published on Aug 22, 2023Updated on Jan 26, 202619,358
Showing 16-30 of 37 articles