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What are the application requirements for the OKX C2C Merchant Program?

Publicado a 13/01/2023Atualizado a 6/04/2026Leitura de 3 minutos5415
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Before applying, please carefully review the OKX C2C Merchant Program Transaction Code of Conduct. During the review process, you’ll be asked questions related to platform trading rules and operating procedures. We recommend preparing in advance, as insufficient preparation may result in your application being rejected.

Platform-certified Merchants are divided into two categories:

  • C2C Merchant Program (Regular Merchant)

  • Diamond Merchant

C2C Merchant Program (Regular Merchant)

What are the application requirements for C2C Merchant Program (Regular Merchant)?

To apply as a C2C Merchant Program (Regular Merchant), you must meet all of the following conditions:

  • Complete video verification

  • Maintain an order completion rate of at least 90%

  • Complete 20 or more orders

  • Hold a Merchant margin of 10,000 USDT in your Funding account

Note:

  • Applicants who meet the above requirements will undergo further review by the platform

  • Review results will be sent via SMS, email, or can be checked on the official Merchant application page

  • For a smoother C2C trading experience, make sure a valid contact method is bound to your account

How do I apply for C2C Merchant Program (Regular Merchant)?

Applications are submitted online. You can apply here

Diamond Merchant

What are the application requirements for C2C Diamond Merchant?

To apply as a Diamond Merchant, you must meet all of the following conditions:

  • Complete 6 months as a verified C2C merchant

  • Hold a Merchant margin of 100,000 USDT in your Funding account

  • Enable 100% coverage under the frozen compensation

  • Have no record of violations or abnormal activities on the platform

How do I apply for C2C Diamond Merchant?

Once you become a verified C2C merchant, you can apply through your dedicated operations manager. After you submit your application, it will be reviewed collectively by the operations manager every Monday.

What's the assessment period for C2C Diamond Merchant?

All newly approved Diamond Merchants are subject to a one-month assessment period. Merchants who fail to meet the assessment criteria will be removed.

During the assessment period, the following standards apply:

  • C2C trading volume in the past 30 days is no less than 500 BTC

  • Complete at least 200 orders

  • No serious customer complaints

  • In dispute cases, failure to cooperate with platform customer support three times or more after intervention

The final assessment result will be based on the comprehensive evaluation by the operations manager.

Note:

  • If a removed Merchant attempts to reapply using another account, the application will be rejected and future Merchant applications won’t be permitted

  • If you wish to downgrade from Diamond Merchant back to a Regular Merchant, contact your dedicated account manager for assistance