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How do I change my phone number?
Select Send code in both the SMS code from new phone number and SMS code from current phone number fields. We'll send a 6-digit verification code to both your new and current phone numbers. Enter the code accordingly.Published on Sep 7, 2023Updated on Mar 12, 202614,394How do I check the number of block confirmations? (web)
The more miners verify your transaction, the greater the number of block confirmations is. Different cryptos and networks have different numbers of block confirmations. You will receive your deposit in your account once your deposit is verified by the required number of miners according to the crypto & network that you've selected.Published on Aug 22, 2023Updated on Feb 12, 2026139How do I check the number of block confirmations? (app)
The more miners verify your transaction, the greater the number of block confirmations is. Different cryptos and networks have different numbers of block confirmations. You'll receive your deposit in your account once your deposit is verified by the required number of miners according to the crypto & network that you've selected.Published on Aug 22, 2023Updated on Jan 29, 2026593How do I migrate my email address or phone number to another account? (web)
Each user can only have one verified account.For phone number migration Go to Profile and select Security Find Phone Verification and select Change Phone Number Enter your new phone number you wish to use Select Send code for both the new and current phone number fields. You'll receive a 6-digit verification code via SMS at both numbers. Enter the codes accordingly Enter the 2FA code to continue (if any) If the new phone number is linked to another account, a pop-up message will appear.Published on Aug 22, 2023Updated on Apr 1, 2026385How do I migrate my email address or phone number to another account? (app)
You're not allowed to withdraw your assets after the account is closed.For phone number migration Go to Profile and select Security Find Phone Verification and select Change Phone Number Enter Your New Phone Number you wish to use Select Send code for both the new and current phone number fields. You'll receive a 6-digit verification code via SMS at both numbers.Published on Aug 22, 2023Updated on Feb 9, 2026592Lead trader: why is the total order in the Lead Trade and Open position tabs different?
What does it mean when the Open Position and Lead tabs show numbers in parentheses? When you see numbers in parentheses next to the Open Position and Lead tabs, it indicates the number of active positions or orders. For example, (1) means one active position or order.2. How does the number of lead trading orders change? If you place 2 lead trading orders on the same token contract, the number in parentheses on the Lead tab changes to indicate the number of lead trading orders running.Published on May 13, 2024Updated on Feb 9, 202632P2P ad requirements (USD)
Glossary Term Description Min account age The minimum duration of time you've been a registered user with us Min completed P2P orders The minimum number of completed orders Min unique P2P users traded The minimum number of counterparties you've traded with on the P2P marketplace Min P2P completion rate The percentage of successfully completed transactions or processes compared to the total number of transactions or processes attempted Min buy orders (within 6 months) The minimum number of buy ordersPublished on Jul 31, 2023Updated on Nov 17, 2025184How do I register an account on OKX?
Enter the verification code to move on to the next step Insert your phone number in the Phone number field, and select Verify now Insert your phone number with your country code to verify your phone number A six-digit registration verification code will be sent to your phone number and you'll have 10 minutes to enter the verification code into the Enter your phone code field. When you've done so, select Next to continue.Published on May 23, 2024Updated on Mar 3, 202627,166P2P ad requirements (Asia)
Glossary Term Description Min account age The minimum duration of time you've been a registered user with us Min completed P2P orders The minimum number of completed orders Min unique P2P users traded The minimum number of counterparties you've traded with on the P2P marketplace Min P2P completion rate The percentage of successfully completed transactions or processes compared to the total number of transactions or processes attempted Min buy orders (within 6 months) The minimum number of buy ordersPublished on Aug 28, 2023Updated on Nov 17, 2025192P2P ad requirements (MENA)
P2P completion rate The percentage of successfully completed transactions or processes compared to the total number of transactions or processes attempted Min. buy orders (within 6 months) The minimum number of buy orders within 6 months Min. sell orders (within 6 months) The minimum number of sell orders within 6 months Min.Published on Aug 28, 2023Updated on Feb 25, 202692My mobile phone isn't working, what should I do?
For your security, you won't be able to withdraw funds or use P2P trading within 24 hours of changing your phone number.I want to change my phone number You can switch to a new phone number in your OKX account. To do this, follow the guide below: How do I change my phone number? If you've mobile verification enabled for logins, you can still log in without it. Start logging in and select Switch verification method (in the app) or Call me instead (on the web).Published on Aug 22, 2023Updated on Jan 27, 2026463P2P ad requirements (LATAM)
Glossary Term Description Min account age The minimum duration of time you've been a registered user with us Min completed P2P orders The minimum number of completed orders Min unique P2P users traded The minimum number of counterparties you've traded with on the P2P marketplace Min P2P completion rate The percentage of successfully completed transactions or processes compared to the total number of transactions or processes attempted Min buy orders (within 6 months) The minimum number of buy ordersPublished on Aug 28, 2023Updated on Nov 17, 202556P2P ad requirements (SEA)
Glossary Term Description Min account age The minimum duration of time you've been a registered user with us Min completed P2P orders The minimum number of completed orders Min unique P2P users traded The minimum number of counterparties you've traded with on the P2P marketplace Min P2P completion rate The percentage of successfully completed transactions or processes compared to the total number of transactions or processes attempted Min buy orders (within 6 months) The minimum number of buy ordersPublished on Aug 28, 2023Updated on Nov 17, 202539P2P ad requirements (all other currencies)
Glossary Term Description Min account age The minimum duration of time you've been a registered user with us Min completed P2P orders The minimum number of completed orders Min unique P2P users traded The minimum number of unique users you've traded with Min P2P completion rate The minimum completion rate of your P2P transactions Min buy orders (within 6 months) The minimum number of buy orders within 6 months Min sell orders (within 6 months) The minimum number of sell orders within 6 months MinPublished on Aug 28, 2023Updated on Dec 18, 2025157P2P ad requirements (CIS)
This is an exclusive summary of pre-requirements for makers to create ads, according to regions.Glossary Term Description Min account age The minimum duration of time you've been a registered user with us Min completed P2P orders The minimum number of completed orders Min unique P2P users traded The minimum number of counterparties you've traded with on the P2P marketplace Min P2P completion rate The percentage of successfully completed transactions or processes compared to the total number of transactionsPublished on Aug 28, 2023Updated on Nov 24, 2025177