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FAQ
Account management and security
- How do I register for an OKX account?Published on Sep 6, 2024Updated on May 29, 202644
- How do I update my authenticator app?Published on Aug 1, 2024Updated on May 29, 2026204
- My phone isn't working, what should I do?Published on Aug 1, 2024Updated on May 29, 20269
- How do I freeze my account? (app)Published on Jul 11, 2024Updated on May 29, 20267
- How do I register an account on OKX?Published on May 23, 2024Updated on May 29, 202627,878
- How do I reset my Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on May 29, 202628
- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on May 29, 20266,305
- How do I change my phone number?Published on Sep 7, 2023Updated on May 29, 20266
- How do I update my email?Published on Sep 6, 2023Updated on May 29, 20263
- How do I change my email?Published on Sep 6, 2023Updated on May 29, 20264,170
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on May 29, 202613,949
- How do I link an authenticator app?Published on Aug 29, 2023Updated on May 29, 202616,415
- What is sub-account?Published on Aug 22, 2023Updated on May 29, 20261,855
- How do I close my account? (web)Published on Aug 22, 2023Updated on May 29, 2026463
- How do I close my account? (app)Published on Aug 22, 2023Updated on Apr 28, 20268