FAQ

A beginner's guide to identity verification
Published on 25 Sept 2023Updated on 9 Oct 20256,304
How do I make a deposit? (app)
Published on 22 Aug 2023Updated on 24 Sept 2025135,702
OKX Beginner's Guide
Published on 20 Mar 2023Updated on 4 Nov 20251,589
How do I link an authenticator app?
Published on 29 Aug 2023Updated on 8 Sept 202514,881
How do I make a withdrawal? (app)
Published on 22 Aug 2023Updated on 4 Nov 20255,080
Why hasn't my deposit been credited?
Published on 1 Sept 2023Updated on 23 Oct 202513,211
Why hasn't my withdrawal arrived in the account?
Published on 22 Aug 2023Updated on 31 Oct 202519,283
Do I need to pay fees for deposit and withdrawal?
Published on 1 Jun 2023Updated on 29 Sept 20255,411
What's demo trading and how do I use it?
Published on 12 Dec 2023Updated on 5 Nov 2025884
What's OKX Web3 wallet?
Published on 5 Sept 2023Updated on 12 Sept 202599,227
How do I create/import an OKX wallet?
Published on 24 Aug 2023Updated on 15 Oct 20253,608
What's a private key/seed phrase?
Published on 24 Aug 2023Updated on 15 Oct 20252,421
How do I manage my assets in my OKX wallet? (app)
Published on 25 Sept 2023Updated on 9 Sept 202516,605
What should I do if I forget my OKX wallet password?
Published on 28 Oct 2022Updated on 12 Sept 202512,248
OKX wallet FAQ
Published on 24 Aug 2023Updated on 12 Sept 20252,811

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