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This article may be reproduced or distributed in its entirety, or excerpts of 100 words or less of this article may be used, provided such use is non-commercial. Any reproduction or distribution of the entire article must also prominently state: “This article is © 2026 OKX and is used with permission.” Permitted excerpts must cite to the name of the article and include attribution, for example “Article Name, [author name if applicable], © 2026 OKX.”Published on 22 Mar 2025Updated on 3 Feb 2026Product documentationUNUS SED LEO (LEO) Available Soon
Dear valued customers, UNUS SED LEO (LEO) trading will be available soon: Depositing for LEO: 14:00 Jun 12, 2019 (CEST, UTC); LEO/BTC, LEO/ETH, LEO/USDT, LEO/USDK trading: 14:00 Jun 13, 2019 (CEST, UTC); Withdrawal for LEO: 11:00 Jun 14, 2019 (CEST, UTC); [About LEO] https://www.OKX.com/support/hc/en-us/articles/360029421831 Risk Warning: Trading digital assets involves significant risk and can result in the loss of your invested capital.Published on 12 June 2019Updated on 17 Nov 2025AnnouncementsLambda (LAMB) and Available Soon
Dear valued customers, Lambda (LAMB) trading will be available soon: Depositing for LAMB: 11:00 Jun 4, 2019 (CEST, UTC+2); LAMB/USDT and LAMB/USDK trading: 11:00 Jun 5, 2019 (CEST, UTC+2); Withdrawal for LAMB: 11:00 Jun 6, 2019 (CEST, UTC+2); [About LAMB] https://OKXsupport.zendesk.com/hc/en-us/articles/360028787252-Lambda-LAMB- Risk Warning: Trading digital assets involves significant risk and can result in the loss of your invested capital.Published on 4 June 2019Updated on 17 Nov 2025AnnouncementsHow to transfer crypto from Coinbase to OKX?
This article may be reproduced or distributed in its entirety, or excerpts of 100 words or less of this article may be used, provided such use is non-commercial. Any reproduction or distribution of the entire article must also prominently state: “This article is © 2025 OKX and is used with permission.” Permitted excerpts must cite to the name of the article and include attribution, for example “Article Name, [author name if applicable], © 2025 OKX.”Published on 19 June 2025Updated on 26 June 2025FAQ6How can you protect yourself from a phishing attack?
It's recommended to input manually the official website of OKX: https://www.OKX.com. Don't enter sensitive information such as an account password in an unsafe environment or disclose account information to others, especially security related information such as passwords and private keys. OKX has launched anti-phishing code function. You can set the anti-phishing code in User Center > Security Center > Anti-phishing code.Published on 17 Aug 2023Updated on 3 Mar 2026FAQ3,680OKX will introduce sub-account rate limit
Any upcoming updates, including the exact go live date, will be updated through this article. OKX team January 10, 2024Published on 10 Jan 2024Updated on 17 Nov 2025AnnouncementsOKX Beginner's Guide
You'll find FAQ articles covering topics such as account settings, deposits, withdrawals, and more. Select the question mark icon On the app: Open your app and tap the Menu icon. Select the headset icon to browse articles of interest. Select one of the headset iconsWhere can I find OKX Assistant? To access OKX Assistant, follow these steps: On the web: Select the headset icon at the bottom right corner of your screen.Published on 22 Aug 2025Updated on 27 Jan 2026FAQ2Calculation of option's profit and loss
Single/Multi-currency/Portfolio margin: Isolated Margin in this article The options positions are shown in the following: Term Definition Total The total of long positions is a positive number, and the total of short positions is a negative number.Published on 20 June 2022Updated on 1 Apr 2025Product documentationUnderstanding OKX's Security Fund
This article explains the Security Fund's purpose, structure, funding mechanism, and outlines critical disclaimers regarding its operation.1. What's the Security Fund? The Security Fund is a segregated pool of assets, established and fully owned by OKX.Published on 25 Mar 2026Updated on 25 Mar 2026FAQ1How do I determine my company type and understand which documents I need to prepare?
Memorandums and articles of association and similar formation documents can be helpful.Review your organizational structure Additionally, you can review your institution's ownership structure, division of management, and governance model to identify the most appropriate classification for its legal structure.Published on 13 Oct 2023Updated on 12 Feb 2026FAQ132What should I do if I deposit to the wrong address?
Recommended actions: App: You can refer to this article and follow the instructions to handle the issue: What should I do if I accidentally deposit crypto that OKX doesn't support? Web: Please submit a support ticket to contact our customer support and provide the relevant information (such as deposit time, amount, transaction ID (TxID), screenshots, etc.). We will assist you with further processing. Step 2: The cryptocurrency and network are correct, but the deposit is still not credited?Published on 15 Oct 2024Updated on 12 Feb 2026FAQ232OKX will support the Midnight (NIGHT) airdrop for ADA, BTC, ETH, SOL, XRP, BNB, AVAX, or BAT holders in certain jurisdictions
Please refer to the following article for more details. Related campaigns You can also earn additional rewards by participating in the Midnight (NIGHT) Flash Earn. For specific rules and participation methods, please refer to the official NIGHT Flash Earn announcement. OKX does not make any representation or promise that the airdrop will occur and disclaims any liability in the event the airdrop does not occur. OKX team December 9, 2025Published on 9 Dec 2025Updated on 10 Dec 2025AnnouncementsWhat's OKX Convert?
Please refer to this article to learn how to use the Convert function: Convert FAQ4. Which crypto can I convert on OKX? With Convert, you can exchange most of the cryptos listed on our platform. It's extremely flexible and convenient to use, allowing you to convert Tether (USDT) to Bitcoin (BTC), Ethereum (ETH), and more, or to convert any balance into your preferred crypto. To get a real-time exchange rate, you only need to select your crypto pair from the drop-down menu.Published on 27 Sept 2023Updated on 17 Mar 2026FAQ2,161How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on 2 Aug 2023Updated on 11 Feb 2026FAQ135What onboarding information is required for a family office?
Certificate of Incorporation or Business Registration Certificate (or equivalent official document, such as a business license) Articles of Association Registration of Directors Registration of Shareholders or Beneficial Ownership Chart (must be signed and dated within the past 12 months) Proof of Business Address (if different from the registered address) Provide identifying information Provide identifying information for the family office, such as your institution’s legal full name, registrationPublished on 13 Oct 2023Updated on 12 Feb 2026FAQ67